Privacy Policy

Legal framework

We handle personal information in line with the New Zealand Privacy Act 2020 and applicable international privacy obligations.

What we collect

We collect contact details you provide, communication records, and technical site data such as device type, browser data, and interaction logs.

Why we collect it

Data is used to respond to enquiries, deliver contracted services, improve website usability, maintain security, and meet legal duties.

Disclosure and overseas transfers

Information may be processed by service providers supporting hosting, analytics, or communications. Where overseas processing occurs, we require safeguards reasonably comparable to NZ privacy protections.

Retention

Enquiry data is generally retained for up to 12 months. Financial and contractual records may be stored longer where required by law.

Your rights

You may request access to personal information, request correction, and ask for clarification about handling practices. Requests can be sent by email.

Security and breach response

We apply role-based access controls, password protection, software updates, and incident response procedures. Eligible notifiable privacy breaches are handled according to legal requirements.

Contact

Thefrynnhrax, 37 Reece Crescent, Wanaka 9305, New Zealand. Phone: +64 3 443 2111. Email: notifyuse@thefrynnhrax.world.